Refund policy

At BLUSH IN SKY, your satisfaction is important to us. We want you to feel confident and happy with every purchase. If something isn't quite right, our team is here to help make the return and refund process as smooth and straightforward as possible. Please review our policy below before submitting a return request.


1. Return Eligibility

We accept eligible return requests within 30 days of delivery.

To qualify for a return, items must meet the following conditions:

  • Be unworn, unused, and unwashed.

  • Be in their original condition, with all original tags attached.

  • Be free from stains, makeup, perfume, odors, pet hair, or other signs of wear.

  • Include the original packaging where possible.

Items that do not meet these requirements may not be eligible for a return, subject to applicable law.

2. Non-Returnable Items

For hygiene and product-protection reasons, the following items are generally not eligible for return:

  • Final sale items.

  • Gift cards.

  • Bodysuits.

  • Underwear and lingerie.

  • Swimwear with the hygiene liner removed.

  • Earrings.

  • Personalized or custom-made items.

  • Beauty accessories.

  • Items damaged through misuse, improper care, or normal wear.

If you are unsure whether an item qualifies for a return, please contact our support team before sending it back.

3. How to Request a Return

Please contact our Customer Support Team before returning any merchandise. Unauthorized returns may not be accepted.

📧 Email: help@blushinsky.com

To help us process your request, please include:

  • Your order number.

  • Your full name and the email address used to place the order.

  • The item or items you wish to return.

  • The reason for your return.

  • Clear photos if the item is damaged, defective, or incorrect.

Our team will review your request and, if approved, provide the appropriate return instructions and authorized return address. Please wait for approval before shipping anything back.

4. Return Shipping Costs

Unless an item arrives damaged, is incorrect, or has a confirmed manufacturing defect, the customer is generally responsible for return shipping costs.

  • Original shipping fees are generally non-refundable, except where required by applicable law.

  • We recommend using a trackable shipping service to help protect your return.

  • Please retain your return tracking information until your request has been resolved.

If your return is due to an error on our part, please contact us so we can review the situation and provide appropriate assistance.

5. Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or contains the wrong item, please contact us within 7 days of delivery.

Please provide the following information:

  • Your order number.

  • A brief description of the issue.

  • Photos of the item received.

  • Photos of the shipping package and shipping label, if available.

Our team will review the information and guide you through the next steps. Please contact us before returning or disposing of the item.

6. Refund Processing

Once your approved return has been received and inspected, we will notify you by email of the outcome.

If your refund is approved:

  • The refund will be issued to your original payment method.

  • Processing generally takes 5–10 business days after refund approval.

  • Your bank or payment provider may require additional time to display the funds.

The time required for the refund to appear in your account may vary depending on your financial institution and payment provider.

7. Order Cancellation

If you need to cancel an order, please contact us as soon as possible.

  • Cancellation requests submitted within 12 hours of placing an order may be eligible if fulfillment has not begun.

  • Once an order has entered processing or has shipped, cancellation may no longer be possible.

  • If a cancellation is approved after payment, the refund will be issued to the original payment method.

We cannot guarantee that every cancellation request can be accommodated.

8. Additional Return Information

Please keep the following in mind when requesting a return:

  • Return approval and instructions must be obtained before shipping merchandise back.

  • Items showing signs of wear, washing, alteration, or customer-caused damage may not qualify for a refund.

  • Please package returned items securely to prevent damage during transit.

  • Returns must comply with the conditions outlined in this policy, subject to applicable consumer protection laws.

9. Return Address

The business address listed below is for correspondence only and is not a return warehouse.

Please contact BLUSH IN SKY at help@blushinsky.com to obtain the correct return instructions and authorized return address before sending any merchandise.

10. Contact Us

If you have questions about returns, refunds, or an existing request, our team is happy to help.

BLUSH IN SKY

📧 Email: help@blushinsky.com

Business Address

5001 Hairston Ct Columbia, TN 38401 United States

Business Correspondence Only – Not a Return Address

Our Customer Support Team aims to respond within 24–48 business hours.

Thank you for choosing BLUSH IN SKY. We appreciate your trust and will do our best to make every interaction with us thoughtful, fair, and hassle-free.